Home safety for the deaf and hard of hearing

Melanie PittsCheshire Fire and Rescue Service employ a Deaf Persons Fire Safety Advocate who can also communicate in British Sign Language if necessary, to visit people in their homes and provide a Safe and Well visit.

Melanie Pitts
Cheshire Fire and Rescue Service
Prevention and Protection Dept
Sadler Road, Winsford
CW7 2FQ

Telephone: 01606 868490

Email: feedback@cheshirefire.gov.uk

BSL video - welcome to the Cheshire Fire and Rescue Service website

Safe and well visit

You can request a free Safe and Well visit to receive tailored information and advice on the potential hazards in your home by texting HSA, your name and address to 07624 808300.

Video - Home safety check online - Subtitled

Risk raterCarry out your own home safety check

We also have an online risk rater questionnaire which can assess fire safety in your home and provides you personalised fire safety plan with advice on how to prevent fires in your home. 

Do the online home safety check

Specialist smoke alarmsSpecialist smoke alarms

Specialist smoke alarms can be fitted during a Safe and Well visit. These are mains powered units with a battery back up and consists of a smoke detector that, when activated, sounds as a normal detector with a wireless link to a strobe light situated by the bed and, from this, a vibrating pad which is placed under the pillow or mattress allowing the deaf person to awake and escape from the fire.


More information

Information on how to keep in contact with Cheshire Fire and Rescue Service:

Free Text Alert System Cheshire Fire Alert

We have also launched a new text alert system for people in the D/deaf community in Cheshire, Halton and Warrington. Receive free text messages from us, aimed at keeping you informed of safety campaigns, major incidents or events in your area of Cheshire.

To receive the free text messages, simply register by visiting - Register for text and email alerts

999 SMS to the emergency services 999 SMS to the emergency services

The emergencySMS service lets deaf and hard of hearing people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.

Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.

You will need to register your mobile phone before using the emergencySMS service:

Register now - emergencySMS (opens in new window)

Partner Organisations

Cheshire Fire and Rescue Service work with three deafness support organisations across Cheshire, Halton and Warrington:

  • Deafness Support Network

  • Deafness Resource Centre

  • Warrington Sensory and Telecare Team

For more information - Partnerships with deaf organisations in Cheshire

Related images


999 SMS to the emergency services
Melanie Pitts
Risk rater
Specialist smoke alarms

 

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