Product Recall

Cheshire Fire and Rescue Service is committed to promoting awareness in relation to product safety and recalls. We are therefore mindful that from time to time some recalls relate to products where there may be a risk of fire.

The Trading Standards Institute is a definitive body through which manufacturers raise public awareness of such matters.

Please use the link below to visit the Product Recall section of the Trading Standards Institute website. This site is regularly updated and will keep you informed of products subject to recall arrangements.

Trading Standards Product Recall (opens in new window)

Please contact the Trading Standards Institute, or the relevant manufacturer if you have further concerns.

Urgent Product Recall Notice

B&Q has issued an urgent recall over two of its remote control on/off plug sets due to a potential fire risk.

They were on sale from September 2014 to November 2017.

A small number of these products have shown excessive heat build-up inside the plug, and in some circumstances, this could cause items in contact with them to ignite.

The two products are:

  • REMOTE CONTROL ON/OFF SET TWIN SET - product barcode number: 5052931395033
  • REMOTE CONTROL ON/OFF SET TRIPLE SET- product barcode number: 4895130705675


There is a potential fire risk so if you, or someone you know, has bought one of these products, stop using it and take the below steps immediately:

  • Switch it off at the wall
  • Remove the plug
  • Return it to your local B&Q store where you will be refunded
Ifyou need any further information, please visit your local store or contactB&Q Customer Services on UK: 0300303 4482 ROI: 1800 946 327. Lines open Monday to Friday 8.30am to 8.00pm,Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm 

View Trading Standards - product recall information (opens in new window)