This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:
● Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
● Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server)
● Storage Area Network Maintenance/Support (EMC, NetApp etc)
For each of the type of contract described above, please can you provide me with the following data. If there is more than one contract, please split the information for each separate supplier this includes annual spend
1. Contract Title: Please provide me with the contract title.
Total Dell EMC hardware Support Services
2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relate to: Server Hardware, Virtualisation, SAN (Storage Area Network)
Managed service of SAN, fabric and virtualised infrastructure
3. Existing/Current Supplier: Please provide me with the supplier’s name for each contract.
4. Brand: Please state the brand of hardware or software
5. Operating System / Software (Platform): (Windows, Linux, Unix, vSphere, AIX, Solaris etc.) Please state the operating system used by the organisation.
6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?
7. Contract Duration: (Please can you also include notes if the contract includes any contract extension periods.)
Two years with option to extend 1 + 1
8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.
9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
Already under review
10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.
11. Number of Physical Server: Please can you provide me with the number of physical servers.
9 Esxi hosts, 3 physical servers
12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers’ servers.
13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.
Fully managed service of SAN, fabric and virtualised infrastructure up to the OS level
14. Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)
Graham Foster, Head of Technical Operations, email@example.com
Last updated: Friday, 20 October 2023