Contact Us

In an emergency dial 999 - Do not use it for any other reason.

General enquiries and non-emergency assistance

Address

Sadler Road
Winsford
Cheshire
CW7 2FQ

Telephone

Telephone: 01606 868700

The switchboard is open from 8.30am till 5pm on Monday to Friday.

(SMS) Text Message

You will be charged if you send a text message to this number.

SMS (text message only): 07624 808301

Fax

Fax: 01606 868712

Email

Email: feedback@cheshirefire.gov.uk

Media

If you are a bona fide journalist and or an accredited media professional and have an enquiry about an incident, the Service or one of our news releases, you can contact our Media Desk. Media information

Twitter

Twitter: @CheshireFire (opens in new window)

Facebook

Facebook: Cheshire Fire and Rescue Service Facebook page (opens in new window)

Compliments and Complaints

We want to learn from your experiences of using the service. If you compliment us on doing something well we can ensure that the good practice spreads across the service. We aim to ensure you are satisfied with our services but there are occasions when you are less than satisfied and wish to let us know.

Submit a comment, compliment, or complaint - online form

Are you planning to burn a large quantity of materials?

If you are planning a large burn of materials, for example construction site clearance, farm materials etc, please call North West Fire Control on 01925 460852 to inform them. This means that if any calls reporting the sighting of a large fire are received we can ensure emergency vehicles are not deployed unnecessarily.

Controlled burning of all materials is not necessarily legal or safe to do. Please ensure you adhere to your local authority regulations and Environment Agency guidance.