Report building faults and repairs

Regulation 7 of the Fire Safety Regulations 2022 states responsible persons of high-rise residential buildings must undertake monthly routine checks of specific fire safety equipment, including:

Lifts for use by firefighters or evacuation lifts.
Automatic door release mechanisms.
Evacuation alert systems.
Fire detection and alarm systems.
Rising mains.
Smoke control systems.
Suppression systems.

Reporting a fault

If faults are identified, the responsible person must take steps to rectify them. If the fault cannot be rectified within 24 hours, the fault must be reported to the fire and rescue service using the form below.

Fault reporting form

Reporting a repair

Faults that have been fixed can be reported using the online repair form below. Please provide the fault reference number so that the repair to be easily aligned with the fault on our system.

Repair form

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Your name:

Your email:

Name, address and postcode
of building:

Name and contact of
responsible person:

What type of equipment does
this rectification report relate to?

Fault reference number (if any):

What date was the fault reported
to the fire and rescue service?

What date was the fault rectified?

Did the fault necessitate a
temporary change in evacuation
strategy from stay put to
simultaneous evacuation?

With the fault now rectified,
has the stay put policy
been reinstated?

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Last updated: Monday, 31 July 2023

Report building faults and repairs

Reporting a fault

Reporting a repair

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