FOI Request 1856

Subject: HR Systems

Status: Complete

Date received: April 2023


Question Asked:

For the following HR systems:

  • Core HR System

  • Payroll System

  • Learning Management System (LMS)

  • Recruitment / Applicant Tracking System

  • Employee Performance Management System

  • ER (HR Cases) Casework System

Please provide the following:

  1. Current System provider (e.g. iTrent, Oracle EBIS, Oracle Fusion etc)

  2. System type: i.e. On Premise, SaaS or outsourced

  3. What date does this contract expire?

  4. How did you procure this technology? (e.g. via G-Cloud, Request for Quote etc)

  5. What is the current annual licensing cost?

  6. What is the current internal staffing cost to enable the support of this system

  7. What are the total, annual 3rd party costs for this system

  8. Who is the ‘product owner’ for this system (please provide the email address)

  9. Please tell us your total employee headcount?

Please complete in a table.


Our Response:


Core HR System

Payroll System

Learning Management System (LMS)

Recruitment / Application Tracking System

Employee Performance Management System

ER (HR Cases) Casework System

Current System provider (e.g. iTrent, Oracle EBIS, Oracle Fusion etc)

Open HR

Access Group UK Ltd

Open HR & Learn Pro

N/A

Learn Pro

N/A

System type: i.e On Premise, SaaS or outsourced

On Premise

Outsourced

See relevant system section

N/A

On Premises

N/A

What date does this contract expire?

Feb 2025

Mar 2026

See relevant system section

N/A

Mar 2026

N/A

How did you procure this technology? (e.g. via G-Cloud, Request for Quote etc)

Via Framework

N/A we pay for a service not for the software

See relevant system section

N/A

Via Framework

N/A

What is the current annual licensing cost?

£20,484.91

N/A we pay for a service not for the software

See relevant system section

N/A

£28,750.00

N/A

What is the current internal staffing cost to enable the support of this system

1 FTE Scale 6 + IT support as required

N/A

See relevant system section

N/A

1 FTE Scale 6 + 0.4 Scale 3

N/A

What are the total, annual 3rd party costs for this system

Dependent upon training or development required

N/A

See relevant system section

N/A

Dependent upon training or development required

N/A

Who is the ‘product owner’ for this system? (please provide the email address)

Carmine Rabhani

N/A

See relevant system section

N/A

Vicki Aspell

N/A

Please tell us your total employee headcount?

764 (dual roles have been counted once)

N/A

N/A

N/A

N/A

N/A


Outcome: Information Provided

FOI responded to within timescales: YES

Further action: NO


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Last updated: Wednesday, 3 December 2025


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