FOI Request 2057

Subject: Computer Aided Dispatch

Status: Complete

Date received: October 2024

Question Asked:

I am writing to request information under the Freedom of Information Act regarding the Computer Aided Dispatch system that is used by your service.  For reference, I understand that many Fire and Rescue Services (FRS) in the UK are using Vision 4 by NEC.

Specifically, I would like to request the following details:

1. The name of the supplier providing the CAD.

2. The total contract value for these services.

3. The contract start date.

4. The contract end date.

Our Response:

The Computer Aided Dispatch (CAD) for Cheshire Fire and Rescue Service is at Northwest Fire Control (NWFC) and the contract is managed by NWFC.  NWFC is a public sector company set up exclusively by the Fire Services of the Northwest to jointly handle all 999 emergency calls.

Home - NW Fire Control

Outcome: Data Not Held

FOI responded to within timescales: YES

Further action: NO