FOI Request 2078

Subject: ICT Contracts for Server Hardware Maintenance, Server Virtualisation Licences and Maintenance and Storage Area Network (SAN) Maintenance/Support

Status: Complete

Date received: November 2024


Question Asked:

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licences and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

  • Server Hardware Maintenance - contracts relating to the support and maintenance of the organisation’s physical servers.

  • Virtualisation Maintenance/Support/Licensing (VMware, Solaris, Unix, Linux, Windows Server)

  • Storage Area Network Maintenance/Support (EMC, NetApp etc)

For each of the types of contract described above, please can you provide me with the following data. If there is more that one contract please split the information for each separate supplier this includes annual spend.

  1. Contract Title: Please provide me with the contract title.

  2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)

  3. Existing/Current Supplier: Please provide me with the supplier name for each contract.

  4. Brand: Please state the brand of hardware or software

  5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.

  6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?

  7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)

  8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.

  9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)

  10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.

  11. Number of Physical Server: Please can you provide me with the number of physical servers.

  12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers.

  13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.

  14. Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)


Our Response:

Server Hardware Maintenance - contracts relating to the support and maintenance or the maintenance of the organisation’s physical servers.

  1. Infrastructure support CPA/SPU/1529 and CPA/SPU/2252F

  2. Infrastructure

  3. This is provided by Dell support (via SCC) and call off days from SCC.

  4. Dell

  5. Vsphere, Windows

  6. £17k p.a.

  7. Contract Start date is 01/01/2024

  8. End date is 31/12/2025. There are no options to extend.

  9. Review Date 01/10/2025

  10. Purchase of Servers: Hardware is approx. 7 years old

  11. Number of Physical Server: 6 servers, 9 hosts

  12. Number of Virtual Servers: 142

  13. Infrastructure support

  14. IT Head of IT is Stuart Rogers

Virtualisation Maintenance/Support/Licensing (VMware, Solaris, Unix, Linux, Windows Server)

  1. VMware support CPA/SPU/1529, and Internal Ref: CPA/SPU/1938F

  2. VMware support

  3. Direct with VMware but ordered via SCC

  4. Dell

  5. Vsphere

  6. £12k p.a.

  7. Contract Start date is 01/01/2024

  8. End date is 31/12/2025. There are no options to extend.

  9. Review Date 01/10/2025

  10. Hardware is approx. 7 years old

  11. Number of Physical Server: 6 servers, 9 hosts

  12. Number of Virtual Servers: 142

  13. VMware

  14. IT Head of IT is Stuart Rogers

Storage Area Network Maintenance/Support (EMC, NetApp etc)

  1. Storage Area Network Maintenance/Support CPA/SPU/1529 and CPA/SPU2252F

  2. Storage Area Network Maintenance/Support

  3. This is provided by Dell support (via SCC) and call off days from SCC.

  4. Dell

  5. Unix

  6. £6k p.a.

  7. Contract Start date is 01/01/2024

  8. End date is 31/12/2025. There are no options to extend.

  9. Review Date 01/10/2025

  10. Hardware is approx. 7 years old

  11. Number of Physical Server: N/A

  12. Number of Virtual Servers: N/A

  13. Storage Area Network Maintenance/Support

  14. IT Head of IT is Stuart Rogers


Outcome: Information Provided

FOI responded to within timescales: YES

Further action: NO

Back to FOI requests


Last updated: Friday, 28 November 2025


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