FOI Request 1992

Subject: Maintenance Systems and Associated Software

Status: Closed

Date received: April 2024


Question Asked:

I am writing to request information under the Freedom of Information Act regarding the maintenance systems and associated software used within the service.

Specifically, I would like to request the following information:

  • The name(s) of the software used for maintenance management systems (Typically known as CMMS, EAM, Asset Management, Facilities Management) within the service.

  • The number of users licensed to use the maintenance management system software.

  • The annual cost associated with the maintenance management system software.

  • The individual or department responsible for managing and overseeing the maintenance management system software.

  • The expiration date of the current contract(s) for the maintenance management system software.

Additionally, I would also like to request information regarding the following:

  • The software used to manage the allocation of equipment within the service.

  • The software used for maintaining buildings, vehicles, PPE etc.

  • The software used for registering accidents or damages within all equipment or assets owned or leased within the service.

  • How failures of equipment, machinery, vehicles, and supplies are logged within the service.

  • Name of software used to ensure equipment, machinery and any other items are fit for use for example periodic testing and calibration, for example fire extinguishers, PPE & vehicles.


Our Response:

Following on from our previous emails requesting further clarification, we have not received any responses.  We have now closed the request for information.


Outcome: FOI Request Closed

FOI responded to within timescales: YES

Further action: NO


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Last updated: Thursday, 29 January 2026


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