How we use your information 

During our Safe and Well visits, we will collect some personal information.
We do this under our legitimate interests as a fire and rescue service to help keep you safe and protect you from fire risks. We will record the advice we give and any risks we may identify. Fire safety records are stored securely on our system and are kept for seven years (10 years by exception).

Health and wellbeing 

We may also ask you additional questions in relation to your health and wellbeing. These questions are only asked with your consent. You have the right not to answer these questions, or you can choose which questions to answer and opt to move on to the next question. This data is only collected with your consent. These additional questions may help us to offer tailored advice or refer you to specialised services. Health and wellbeing information is stored securely on our system and kept for 12 months unless consent is withdrawn. 

Sharing information 

We will only share your personal details with partner organisations if you have given your consent for us to do this. Referral details are kept only until the referral is made. 

Improving our service 

To assist us in monitoring our performance and effectiveness, we may use anonymised data to help us improve our service. 

Your data rights 

Under UK GDPR, you have the right to: 
• ask us to confirm if we are using or storing your personal data and request a copy 
• request rectification or erasure, or restrict how we use your data 
• withdraw your consent at any time 
• complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have dealt with your request, visit ico.org.uk or call 0303 123 1113. 

Contact us 

If you have any concerns about the data or wish to exercise any of your rights as above, please contact our data protection officer, call 01606 868808 or email data.protection@cheshirefire.gov.uk.